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The Select Service Call Fee, which must be paid at the time and place or appointment, shall be paid by You to the Independent Service Technician or directly to Select, at Select's option.

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If the line isn’t properly cleaned, algae and mold can grow inside and clog the drain, causing elevated humidity, musty odors and water damage inside your home.

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I called several times to check on everything, never received a callback.

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This includes our customer service centers, service technician network, IT strategy, operations and development and all related functions.

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AHS had us find our own contractor to diagnose the other, unfixed leak and said to have the contractor call in. Problem is of course the call wait times are over 30 minutes and the contractor wasn't going to wait on hold that long. I waited and AHS refused to discuss policy coverage on the repair since I wasn't the contractor. AHS refuses to make outbound calls to customers or contractors except if you request a supervisor, then you get a call back within 24 hours with more platitudes, but no actual resolution. Really disappointing. I am buying a 100 year old home with a 50 year old furnace that, while still chugging away, I've researched to find it is incredibly difficult and expensive to get parts for. It will likely need to be replaced within a few years and would certainly save on home heating costs to replace it sooner rather than later. I was going to rely on a home warranty to help with this, but after reading a bunch of articles online, I found this one on Angie's list, which saved the day AGAIN. Discovering that home warranties don't cover replacement costs may change whether I actually buy this house. Thank you, Angie's List, for your research and listings!We were recently contacted by one, they wanted to know if we would be interested in doing some of their work in our area, we took a look at their contractor agreement, let me tell you this, what they wanted for us would have done two things if we had accepted their proposed rates / their work. 1 It would have created a situation where even our top technicians would have had no time to properly diagnose problems, and the customer would have received patch repairs just to keep it going versus a solid repair to at the very least help prevent future failures due to conditions that we were supposed to overlook as per the warranty company.

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I did let that technician know that I wasn’t happy with him not coming on time.

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